Friday, September 19, 2008

I'm finally back online!!!

Whee! I've finally got Net access in the house! The compound we live in is wired for First Media which is a cable tv-cum-net provider, so we picked that. We've got something like 60+ channels on their cable tv package and some of the channels are really weird.

Tell you... took us a week to get this Net working. *sigh* Our cable tv has been up and running since last week during Visit 1 of the Clown Technicians. They told me then that something was wrong with my net registration and promptly disappeared with the modem, promising to return another day. Later, I got a call from their office asking for the modem serial number. I said I didn't have it as they'd taken it with them. The office was surprised as apparently, Clown Technicians were supposed to wait for further orders from office instead of taking off. And I'm supposed to know that???

Another group of Clown Technicians turned up 2 days later and the first thing they did was to ask me for power cables. I showed them what I had and they looked sadly at it. "Not long enough, ma'am. Got longer one?" I got pissed, "NO. Why don't you have any cables? You're the technician, not me. Why would I keep cables around for technicians???" I wasn't feeling too confident at this moment and my fears were realised when they came to me after about 1hr of fiddling with my PC and the transmission pole and said things weren't working. Again. Need to take modem back, ma'am. Need to check with office.

By this time, I was getting seriously annoyed. When phone calls to the South Jakarta rep went ignored, I blew my top. Imagine my fury when Dear Hubby's PA told me that he called her and said he was "too ashamed" to pick up my call as he couldn't promise me when things could be ready. Said PA was furious and had some rather choice words for him... good thing too because my command of Indon does not extend to nasty words.

I guess it worked because they turned up today right on time as promised and this pair of technicians they sent could actually get things up and running. So far, so good... everything's running pretty quickly.

What I learnt from this experience:
1. It's very hard to get things done quickly here. We moved into this house in early Aug and I'd been running around in circles trying to get Net set up. Today is Sept 19, so it took me 1 1/2 months to get this done.
2. Try and get a local to help you. Even though I speak Malay, I still faced a language barrier. Besides, I don't know how to scold effectively in Malay. :))
3. Keep calling and chasing them. Do not believe them when they say that they will get back to you because they won't. Be persistent and be nasty if you have to.

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  1. Hello! Your Blog is so much fun! I just read it today because am moving to Jakarta for 6 months. I am 28, originally from Ghana, studied Law in at a college in Cambridge and a degree at the University of Sheffield in the UK.
    I moved to Switzerland to do a Masters in International Trade Law, lived in Cape Town for four months and been living in Paris for the past three years. My boyfriend of ten years is half french. i have just relocated to Milton Keynes in the UK and found something with the UN in Jakarta.
    I would love to meet you.I have a friend from Ghana as well working for Deloitte and Touche in Malaysia.
    Please email me on
    I will love to have some help with apartment renting in a nice area in Jarkata for six months. Not too expensive but decent.
    I hope to hear from you soon.
    Take care.

  2. babe, i am just so glad u are back online! i missed you! yay! :)

  3. Hi there,

    been reading yr blog nice. m malaysian living here in Jkt. Hope u r enjoying yr stay here.

    jkt never fails to amaze me as the culture is so much different and being just 2 years newer than u here, only advise can give is lots of sabar and dont take things too seriously coz everyone else is not.

    this is my way of coping/getting thru in this big city

    Sorry i cant remember my google ID and hence to remain as Anonymous


  4. Hi Nana, will drop you an email in a bit! Thanks for dropping by, glad you enjoy the blog.

    Shortcake: Me glad to be back too, babe!

    Anonymous: Hi fellow Msian! I'm slowly getting used to this place and I've found it always helps to have a sense of humour. Thanks for the advice, I will try and see if I can cope as well you do!