Thursday, October 7, 2010

Child Healthcare in Kuala Lumpur: Baby & Beyond Clinic, Bangsar Village II

We were at Baby & Beyond Clinic last weekend for Connor's booster shots. When we first returned from Jakarta, I took Connor to Pantai KL for a check-up. But the parking was a nightmare. I nabbed what looked to be the last spot in the last possible basement parking floor. Ugh. The consultation room was also very small, the toys scattered around looked dirty and tattered and I felt extremely worried when the sick children in the room were coughing and sneezing right next to my healthy little boy. All those germs circulating in the one small room!

So when time came for booster shots, I thought I would try somewhere else. By chance, Dear Hubby picked up a business card from Baby & Beyond in our apartment lift. Someone had obviously dropped it. So I gave them a call and set up the appointment.

Wow. What a nice looking place! There is a spacious, clean waiting area with lots of nice clean-looking toys. There was a play kitchen, a vacuum cleaner, a doll and its pram, books and child-sized furniture to keep your little ones happy while waiting. What I liked most is that the clinic door is always kept locked for the little ones' safety. Meaning they can't just run out and no one can just poke an arm in and grab a kid.

The best bit has to be the receptionist's desk. It's cleverly constructed to look like one of Britain's iconic red double decker buses. The driver's compartment actually works. Connor was delighted, opening the door to climb in and sit inside, driving the bus.

We saw Dr Chow Su Lin. She's young-ish.. must be about my age or perhaps younger. I was there on a quiet weekday so we had a good talk about Connor's development. When I voiced my concerns about Connor's speech development, she listened to my fears and asked questions before deciding Connor was on track and there was nothing to worry about. We talked about Connor's physical development too and I also confessed there was nothing I could do about Connor's refusal to drink plain water.

This is what I want in my doctor. Someone I can discuss my concerns with. Not someone who brushes my fears off because I am a layman. I may not have gone to medical school but this is my child, I am the main caregiver and if I have any valid concerns, I want them to be heard by my doctor.

We'll be headed back next month for Connor's Hepatitis A jab. He's not going to like the jab one bit but at least there's the prospect of the bus to play with. The bus must have really made an impact on my son. We went back to Bangsar Village II a few days after for shopping. The moment we entered the shopping mall on the ground floor, Connor took a look around and started shouting, "Buh! Buh!" (Bus! Bus!) I couldn't imagine what he was talking about until I remembered the clinic on the 3rd floor.

Baby & Beyond is located on the 3rd Floor of Bangsar Village II. They provide some other services parents may be interested in such as postnatal homecare package, speech and language therapy and developmental and behavioural assessment. Opening hours:
Paediatric Clinic:
Mon-Fri: 10am - 1pm, 5pm-9pm
Sat-Sun: 10am - 4pm

Other Services:
Mon-Fri: 1-5pm
Sat: 10am - 4pm

Click here for their website or call them at +603-2282 9028.

Parking is dead easy in BV II. And after the jabs, Mummy and Baby can head off to Fit for Two next door for lunch or grab a Starbucks on the way out. Brilliant!


  1. Hi there! Found your blog by chance when I was researching for pediatricians. I have a 5 month old daughter who has been getting her shots at Pantai Medical. I am also not too impressed with the environment nor the doctor, and have been to several peads for second opinions. I am a 1st time mom and naturally constantly panicky about my child. The docs I went to were a turn off and rather condescending when I asked them questions.

    I am at Bangsar Village practically every weekend and have seen the clinic but never gave it second thought. I see they are renovating? They are still there right, perhaps have relocated to another floor? Do u have their phone #? Can't find it on the web.

    ( Am using my hub's account so if it's ok to reply to my email?

    Thanks very much!

  2. Hiya, they're relocated to 3rd floor. They used to be on 2nd floor. Have edited post to include phone number (forgot it the first time!) for other mums.
    I've just emailed you as well in case you're checking this late. Good luck, hope you like the place... it's so hard to find a doctor we can work with.

  3. Hey I'm wondering about the charges, does it cost more than the hospital clinics?

  4. Anis, it was definitely more expensive than Pantai. The check at Pantai cost me RM70. Connor had 2 jabs in one visit at this clinic (one shot was a 6-in-in jab) and it cost me almost RM500. We are under medical insurance so I could claim it. If it's just your usual cough-flu thing, you can always visit any GP. But if you have more concerns about your child, eg allergy probs that cannot go away, speech problem, behaviourial problems... this clinic might be better at making the correct diagnosis as they have specialists for it.

  5. Hi. My name is Cristina. My family and I moved to KL 8 months ago from Washington, DC and just like you, I checked out a highly recommended pediatrician in Pantsi hospital and boy was the clinic so filthy. We're probably speaking of the same clinic/doctor. I felt like my sin, now 20 months was going to become sicker. I never went back again, this week. I am going to check out Baby and Beyond, my son has had a cough and cold for 3 weeks now and I find that my current pedia can't seem to figure it out. Been following your blog, keep on writing because your insights help!

    1. Hi Cristina, welcome to KL! I don't know if Pantai is now better as I know they had some renovations but I don't know which bit was renovated. I hope you like Baby and Beyond, it's still my son's favourite clinic as he's still in love with the bus.

      Thank you for dropping by and for your comments - I'll try my best to keep it up!

  6. hi,
    i too moved in with my husband and 9month old kid to bangsar just 2months back. wanted to take my son to a pediatrician for his at a loss...pantai and bangsar village both r near my house. but i keep reading about how at hospitals(pantai) the queue is long. how r the doctors fess at babies n beyond? any idea?pls advice.

    1. Consultation fees generally are RM100+. I don't know how much a total bill will be as it depends very much on medication and the type of illness. Hope this helps.